Susan Hood shapes how Okapi operates across marketing, communications, technology, and infrastructure, with a focus on clarity, consistency, and delivery under pressure. Her work ensures the firm’s systems hold up in complex, time-sensitive situations, and that clients experience a process that is dependable and impactful.

Susan brings more than 20 years of experience in financial communications, including senior roles at Bowne (now part of R.R. Donnelley), where she worked with public companies and investment managers on complex disclosure requirements. She founded Bowne’s Publishing Division and led the development of its news information platform, SecuritiesConnect.

Susan is a lifelong New Yorker and holds a B.S. in Marketing and Management from Fordham University.